Profile
With 20 years of experience elevating products in fintech, enterprise B2B SaaS, and consumer tech, I drive growth through design-led, user-centric strategies.
As Head of User Experience at JP Morgan Asset Management, I lead a global UX team creating experiences for 100+ applications on the Spectrum platform, supporting over $3 trillion in assets. My role centers on aligning UX with digital transformation, overseeing every stage from research to prototyping, and integrating UX strategies with business goals.
I previously held leadership roles—including Head of Design at Sagetap and Creative Director/Head of Design at Liquidnet—where I led global teams through end-to-end product design, user research, and branding initiatives. With a foundation in product management, creative direction, and software engineering, I am committed to fostering innovation and delivering strategic impact through design.
You can reach me at eric at wright.fm
Experience
Direct and lead global UX team to design and implement user experiences for 100+ applications on Spectrum, JP Morgan's strategic platform managing over $3 trillion in assets.
Shape strategic design direction to support digital transformation initiatives, enhance engagement, and elevate user satisfaction.
Manage the entire UX process, including research, design architecture, visual design, prototyping, and validation.
Collaborate with stakeholders to integrate UX strategies with business objectives, fostering innovation and ensuring the delivery of a seamless digital experience.
Delivered design strategy, UX, and branding for marketplace network connecting next-gen technology companies with buyers and end-users, at scale, to accelerate growth.
Creative Director and Head of Design
Managed global product design team responsible for every stage of new feature development including strategic vision, user research, UX design, visual design, prototyping, and collaboration with engineering. Delivered high-value trading and analytics platforms.
Managed marketing design team responsible for all sales materials and brand collateral in both print and digital. Managed corporate rebrand.
Led cross-functional team to create and deliver market intelligence applications to hundreds of public companies in the US, distributed through partnership with the New York Stock Exchange.
Featured in Chapter 3, “Plan to Learn Faster”, of User Story Mapping: Discover the Whole Story, Build the Right Product by Jeff Patton (O'Reilly Media, 2014).
Led research effort for corporate strategy, resulting in creation of new business unit. Created and led team to design and build app for new customer base.
Product Manager + Designer
Led design and development of custom B2B SaaS products in entertainment, media, manufacturing, logistics, and other industries with founders of Heroku.
Front End Developer + Designer
Designed and developed consumer web apps including blogging platform, photo sharing community, web video platform, and social network.
Designer + Web Developer
Designed marketing materials, collateral, advertising, and web presence.
Co-Founder
Led brand strategy, package design, research & development, and sales strategy for innovative organic squeezable energy food.
Featured
Some examples of where my work has been recognized.
User Story Mapping
Discover the Whole Story, Build the Right Product
by Jeff Patton, 2014, O'Reilly Media
My work as a product owner was featured in Chapter 3, Plan to Learn Faster, as an example of how an agile team can deliver user value quickly
CIO Magazine
“What Every Programmer Should Know About Design”
by Matthew Heusser, July 2013
A conversation with CIO Magazine about the best way to integrate design thinking into a cross-functional organization
Best Figma Plugins 2020
Medium
by Roman Kamushken, February 2020
“Tools that improve our workflow, boost our productivity, and just add some joy to the design process.”
Colophon
This site is handmade.
Most of the site is written in Rescript, my favorite programming language. Rescript is "a robustly typed language that compiles to efficient and human-readable JavaScript." ReScript has a polymorphic Hindley–Milner type system that is sound, strict, and fast, providing strong guarantees about code correctness.
Styling is implemented with Tailwind. As someone who has written CSS by hand for 20+ years and cut my teeth on web standards & browser hacks, I am outraged at how well it works. Tailwind is ungainly—like a bear on a bike—yet no other paradigm is as easy to manage and reason about at scale. I love it.
I'm using the Radix color system, which is much better constructed than the Tailwind palette. Radix is one of the few color systems that recognizes the nonlinearity of color needs for backgrounds, borders, and text, and provides both light and dark palettes with reliable a11y contrast ratios. This combo is made possible thanks to the Tailwind Radix Colors plugin.
Hosting is on Netlify, which provides an excellent developer experience.
The typeface is Inter, because of course it is.